Services
We Can Handle Just About Anything
YOU HAVE PROBLEMS, WE HAVE ANSWERS
Services That Lets You Scale Your Business
Data Collection and Data Processing
We share our expertise in the systematic process and collection of information that will help you answer inquiries with confidence.
Virtual Assistance
We remotely provide you assistance in performing necessary outputs for your business.
eCommerce Operational Support
We help your business in developing a strategy that addresses key sales elements that can result in successful online retailers.
Lead Generation
We provide services that can lead to a consumer’s interest in your business’ products and services.
Recruitment and Candidate sourcing
We assist you in outsourcing potential hires to fill current and future job openings.
Project Management
We provide you expertise in managing resources that is vital in the completion of a project.
Data Collection and Data Processing
Handling numerous information at hand can make the job slower. At e-Pro Insights, we ensure in collecting and processing information in the most systematic way. Wanting an organized way of processing information will never be hard for these services. We commit to making this job quick and easy for you.
We share our expertise in the systematic process and collection of information that will help you answer inquiries with confidence
eCommerce Operational Support
We help businesses in developing a strategy that addresses key sales elements that can result in successful online retailers.
Publishing products and services that can induce the customer’s interest in it will take some of your time if not planned well. This service will provide you the right process on how you can make the details of your products and services be relatable to your potential customers. You might be wondering how customers avail of a product? — details. The more information you put on your products and services, the more your customers will engage.
We use a systematic process of gathering and providing you information for a better understanding of a product.
Recruitment and Candidate Sourcing
We assist you in outsourcing potential hires to fill current and future job openings.
A good company never stops acquiring good talents in the team to achieve success. It would be great to be at ease when screening potential hires that can provide quality work and induce productivity.
Businesses need people who can contribute to their vision. Having a platform to process recruitment can be the easiest task to finish with our service.
Virtual Assistance
We remotely provide you assistance in performing necessary outputs for your business.
Businesses are now expanding their platform and even exploring the process in the cloud. Providing your world-class quality behind the screen is one of our expertise. In exploring such a big platform, a service that can provide you assistance is needed to help your business top the market.
Lead Generation
We provide services that can lead to a consumer’s interest in your business’ products and services.
We’ll be helping your company grow, while also growing our credibility by showing tangible results.
A great businessman should not be just stuck in the four corners of the room. They should know the art of expanding. In this service, we can provide you the right platform in converting your potential customers to revenue because you might be experiencing difficulty in showcasing your products and services due to minimal exposure of your business but this service can ensure your potential customers can engage with what you are offering.
We’ll help you increase brand awareness, build relationships, generate qualified leads, and ultimately close deals.
Project Management
Overall application of the team’s skills, experience, knowledge, methods, and processes to achieve the objectives of the project. Ensure the completion of the project from planning to output.
We provide expertise in managing resources that is vital in the completion of a project for businesses who are eyeing to expand their connections in this platform and wanting to organize their process can take the advantage of this service.
If you are a startup business and want to pursue the industry, project management is a long term process. Investing in a service that can provide you quality management can give you a stress-free environment.
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Frequently Asked Questions
Having a separate back office to manage most of the administrative tasks allows the firm more flexibility to focus on its core functions such as development, sales, distribution, etc. Back office functions offer businesses the option of managing and partitioning resources to achieve maximum efficiency for the entire enterprise.
The back office is the part of an organization made up of non-client-facing administrative and support workers. Back-office responsibilities include contracts, clearances, maintenance reports, regulatory legislation, accounting and IT services.
Examples of back office jobs include data entry clerk, claims processor, accountant, human resource executive and legal counselor.
If your goal is a good work-life balance, then you could be best suited for a back-office role. You might also be able to work from home, as many businesses want to remotely make their back office work to save on office rental costs
Roles in the middle office help revenue-generating processes; examples include risk management and treasury. Finally, back office functions relate to processes and structures that must exist irrespective of the revenue generated; examples include enforcement, accounting, technology (IT) and human resources
In designing the plan, the front office helps catch new opportunities while the back office works to maintain compliance management. The front office is trying to create new opportunities so that the market grows while the back office is concentrating on products and services manufacturing.
Ensure the smooth running of your company!
Back office support solutions set your company up for success. It also boosts productivity and helps keep costs low. We ensure that all company data and information is secure and maintained and see how their company is performing.
Epro Insights back-office solutions support the company’s back office and day to day admin work. Get in touch today to learn more about our Back Office Support Solutions services.
Customer Service Support
We provide quality service for our customers on any platform possible. We aim to resolve every problem in the most efficient way. In ePro Insights, we cater to every underlying issue that our customers need and desire. We ensure to give a tailor-fit solution to every specific problem that our customers have. We believe in one customer at a time, making sure to accommodate every single problem our customer has and assists them effectively.
Voice Support
Our service includes phone calling with our customers and clients both inbound and outbound telemarketing.
We provide quality service for our customers in any platform possible.
We always strive for a high-quality output as it shows our high level of standards of good customer service. Going the extra mile will not only result in an indebted and happy customer but can also go a long way in terms of keeping ourselves on their radar for future business. We think long term when dealing with customers. By keeping our customers happy, they will be loyal and through word of mouth, will do the marketing for you.
Voice Support
Our service includes phone calling with our customers and clients both inbound and outbound telemarketing. We make sure to provide you with customer service representatives who are trustworthy, skilled and well-trained to make sure our customer will achieve the very reason why they will call us. Tell it to us, we’ll make it possible for you!
Email Support
Aside from voice form of providing customer service, we also give our service through email marketing. Since we are imparting our services all around the globe, we make sure to provide a platform that everyone, even with different time zones, can gain support and assistance.
We are open 24/7 to accommodate each and every questions our customers might have about our products and services. Email marketing is possible even if one party is not around, we will assist you the moment we receive your concern. We show our value to our customers by putting them first.
Chat Support
Another service we provide is the chat support. In this service, we require both our representative and customer to engage at the same time. In this section, we are accommodating questions that need immediate action. We encourage our customers to use this service if they don’t have that much time to communicate. This chat service can provide you quality results in a short span of time.
Frequently Asked Questions
- There is a level of formality in emails that instant messages do not. This can be seen as a thing that is positive or bad. While an email can be a faulty way of sending a casual reminder or asking a fast question, it is a legitimate option when it comes to:
- Setting up an interview
- Communicating with new customer
- Sending a contract
- Corrective action control
Email leaves a strong paper trail, is easier to trace and archive, integral to these more formal discussions
Instant messaging may not be the place to hold a formal debate, but it’s perfect for all that internal contact. The instant messaging is ideal for teamwork thanks to a host of tailorable features. Team Office 365 and calendar integrations, which allow you to arrange meetings and edit documents while speaking, are some of these.
Voice engagement remains an important medium in consumer relationships, enabling consumers to clarify a situation quickly and obtain some emotional support when necessary. Voice is in high demand from consumers, so the burden this may impose on call agents must be taken into account.
Good customer service advantages include returning clients, improved revenue and a stronger cash flow. Customer interactions are a huge part of your business’ success.
People in today’s ever-changing world can choose from several forms of communication, depending on what is most convenient at the time for them. Although telephone calls, emails, and instant chat messages all serve the function of connecting a client in order to obtain professional assistance, different circumstances can involve different situations in the world of call centers.
So, what does customer service support do?
We will help you keep track of user requests, communicate with customers, and deal with other customer support related issues better.
Get in touch today to learn more about our Customer Service Support
Digital Marketing
We are in a digital era and technologies are all over the world. Our service can provide you a platform that can make your business known in the market. In this service, we make sure to highlight the best products and services of your business and cater to a lot more audiences.
Social Media Marketing
In this section, we will make sure to utilize different social media networks and social media websites to promote your products and services.
Social Media Advertising
Social Media Advertising is like giving out flyers online. We will make sure to use all our resources in making sure that your business will engage the audience every day.
Local SEO
Search Engine Optimization is one of the services we offer to our customers to achieve prominence.
Content Marketing Services
We ensure to provide you the service that your business really needs and will be relatable to your target audience.
Email Marketing
It involves using email to send advertisements, request business, or solicit sales or donations.
Digital Marketing Services
Digital marketing encompasses all marketing efforts that use an electronic device or the internet. Businesses leverage digital channels such as search engines, social media, email, and other websites to connect with current and prospective customers.
Social Media Marketing
In this section, we will make sure to utilize different social media networks and social media websites to promote your products and services. Using this service, you will not just have your existing customers but also will give you the chance to cater additional customers who are interested in your business.
Social Media Advertising
Social Media Advertising is like giving out flyers online. We will make sure to use all our resources in making sure that your business will engage the audience everyday. Social Media Advertising is the service we provide to our customers that focuses more on gathering more customers and knowing them more. In advertising, we will ensure to follow a process wherein we know your customers first and give out what they really need and make sure to cater all those underlying issues.
Content Marketing Services
When you are promoting your business online, it is a must to have content. Content can make your customer engage more to what you are trying to tell them. It is one of the ways to gain more audiences. We ensure to provide you the service that your business really needs and will be relatable to your target audience. Content marketing is also one way to spark the interest of people in a specific platform.
Local SEO
Search Engine Optimization is one of the services we offer to our customers to achieve prominence. This service will help businesses be found by potential customers by the time they are in the online platform. This service will be very helpful most especially when the businesses is starting up.
Email Marketing
The act of sending a commercial message, typically to a group of people, using email. In its broadest sense, every email sent to a potential or current customer could be considered email marketing. It involves using email to send advertisements, request business, or solicit sales or donations.
Frequently Asked Questions
The ability to track metrics and evaluate the knowledge obtained during digital marketing campaigns is one of the great benefits of going digital. Using these observations, more to the point, enables organizations to refine their strategies and processes for even better performance.
It will save you time, help you find new clients, become more competitive and, therefore, get ahead of your rivals by embracing new digital technology and resources. Customers are also more likely to search for products and services online, thus growing the need for an online presence for companies.
Your online presence not only benefits your customers throughout but also enhances credibility for the brand. An online company can better support its customers, which is important for any business. This leads to building credibility for the business.
Online-to-offline (O2O) exchange is a market practice that attracts potential buyers from online platforms to make physical-store transactions. … This form of approach blends online marketing strategies with those used in brick-and – mortar marketing.
- Be transparent.
- Set up your online review profile before you get negative reviews.
- Respond to every review.
- Respond to negative reviews the right way.
- Collect as many reviews as possible.
- Don’t pay for what you can get for free.
Digital Marketing lets you use the internet to reach markets.
Get in touch today to learn more about our Digital Marketing services.
KEEPING YOUR SITE FRESH!
From conception and strategy to design and implementation. Our team will provide you effective web design services to facilitate the growth of your startups or small businesses.
EXPERIENCE DESIGN AT SCALE
We choose the right web designs that will continue to evolve as scale your business.
UNDERSTAND YOUR USER EXPERIENCE
We’ll help you conceptualize unique and original contents that will fulfill a user’s need.
REMAIN RESPONSIVE ACROSS DEVICES
We’ll make sure that your website respond to the user’s behavior and environment.
Portfolio
Frequently Asked Questions Web
Assuming you want a custom design, usually, it takes at least 3 to 4 weeks. However, this can vary depending on the complexity of your website, all the input you can provide, your feedback, and the availability of your content.
Yes, we use WordPress to build all our websites. In fact, big companies such as Sony Music, Time Inc., and The Walt Disney Company are also using the same CMS.
Of course! To make things even easier for you, we can also provide a training call just so you can get acquainted with your new website.
Yes. However, it only includes basic maintenance such as core back up and security. Additional charges will apply for content and pages requests.
We understand that this is quite an investment, which is why we’re trying to make our payment methods as flexible as we can.
You can decide between a monthly, quarterly, or a one-time payment. We accept payments via bank transfer or PayPal.
For the downpayment, we usually charge 1 month in advance after we have agreed on the plan you want to avail of.
Yes, you can cancel anytime. But we will require a month’s notice before the cancellation.
Yes. Actually, the first year of hosting is free. For the succeeding years, there will be an additional fee of P2,500/year.
You can also host on your own, and we can just guide you. However, additional charges will apply for the migration.
No, but we can help you to purchase it. The cost depends on your domain name. Usually, it’s around P1,000 and above.
Ideally, it should be you since you know more about your business more than anyone else. However, if help is needed, we have a pool of writers in our team who can draft original content for you at an additional cost.
We have a team of designers that can work on your logo design for an added cost. It usually includes 3 case studies and unlimited revisions until you are satisfied.
You can always contact us via chat, call, or email in case something happened to your website. We will try our best to help you as much as we can.
WE KEEP IT FRESH, WE DO IT RIGHT
With our team of experts, no task is too large for us to accomplish. We are driven, dedicated, and will work tirelessly to get the results that you deserve.
Let’s collaborate on your website design or redesign